Question 1

Why iManaged Managed Services?

Accepted Answer

Our staff is highly trained to meet the many needs of our customers. We have a combined 40-plus years experience working in computers, from networks, to repair, to design. We understand that it is our duty as your managed services provider to make sure that your businesses IT department is always running smoothly.

Question 2

Does managed services mean that we will only use your help when there is a problem?

Accepted Answer

No, it is our duty to help you out with any IT problems that may arise in your business, but our team of dedicated professionals constantly monitors your network to avoid downtime and increase productivity. We use the latest technology to proactively monitor and manage your network system to head off any potential issue so it doesn’t become a problem for you.

Question 3

What all is included in iManaged Managed Services and when are the services available?

Accepted Answer

Flat-rate bundle that includes Proactive Network Monitoring Service providing you experienced IT support that maintains and protects your network 24 hours a day, 7 days a week, 365 days a year.
 
Package includes:
Server and Desktop Monitoring
Remote Access for Support Staff
Patch Management
Network Antivirus Licensing
Online Email Scanning Service
Remote Support
Onsite Support

Why iManaged Managed Services?

Does managed services mean that we will only use your help when there is a problem?

What all is included in iManaged Managed Services and when are the services available?

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