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Managed Services FAQ

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Why iManaged Managed Services?

 

Our staff is highly trained to meet the many needs of our customers. We have a combined 40-plus years experience working in computers, from networks, to repair, to design. We understand that it is our duty as your managed services provider to make sure that your businesses IT department is always running smoothly.

 

 

Does managed services mean that we will only use your help when there is a problem?

 

No, it is our duty to help you out with any IT problems that may arise in your business, but our team of dedicated professionals constantly monitors your network to avoid downtime and increase productivity. We use the latest technology to proactively monitor and manage your network system to head off any potential issue so it doesn’t become a problem for you.

 

 

What all is included in iManaged Managed Services and when are the services available?

 

Flat-rate bundle that includes Proactive Network Monitoring Service providing you experienced IT support that maintains and protects your network 24 hours a day, 7 days a week, 365 days a year.

 

Package includes:

  • Server and Desktop Monitoring
  • Remote Access for Support Staff
  • Patch Management
  • Network Antivirus Licensing
  • Online Email Scanning Service
  • Remote Support
  • Onsite Support